Lotte Hotel Busan

The hotel was very well located and convenient. The rooms were spacious and the bathroom facilities were excellent Staff were very friendly and welcoming

This was a very comfortable hotel for us. To be honest five stars was a bit generous given the state of our room but we have no real complaints. The hotel has that white glove professional feel when you walk into the lobby and are courteously greeted by the staff. All of the employees we dealt with had a good command of English. It's a tall hotel so there are some nice panoramic views if you book them. The rooms are spacious and well appointed. We had a king-sized bed as we asked for. It's location was perfect for our first trip to Busan. It's centrally located in the business center of the city with two nearby metros and many bus connections which allowed us to explore and fall in love with Busan. The hotel being part of the Lotte business group is located above one of their department stores so you don't even have to leave the building to go shopping and its many eating opportunities as well. It even connects to the underground mall of the metros. Your hotel app should fill you in on it's amenities so I won't bore you. We were never wanting. The wifi was excellent. We loved the hotel and highly recommend it.

+ We were upgraded to a premium double room which had the most amazing view of Busan and the mountains from an exceptionally large window. This became the highlight of our stay in Korea. Thank you, Lotte Busan! + Check in was very efficient and we were able to access our room an hour early. + The room was a very good size (huge for Korean hotels) with a comfortable king bed and lovely bathroom. The layout of the room and bathroom was very practical and well thought out. It was good to be able to set our own temperature with the air conditioner. + Whenever we had a question, e.g. where to buy milk, features of the room, there was always someone ready to help. + There is a large open foyer which offers respite from the busyness outside. + The concierge offered to call a taxi for us, without us having to ask.

The Lotte Hotel was a luxury hotel at an affordable rate. The location is excellent; the Staff was friendly, courteous, attentive, in service of guests, and very professional. The beds and pillows were so comfortable; the view of the city from the room is beautiful; no traffic noise that was disruptive of sleep; complete with all amenities from an ATM Currency Exchange machine to a scale to weigh suitcases. The room is spacious, clean, and comfortable. There is an easy access to the underground shopping which is amazing as well. Whenever I return to Busan, I know exactly where I will be staying ~ at the Lotte Hotel.

This is a high end hotel so it’s quite expensive but I would say the price is very worth it. The breakfast was exceptional, definitely one of the best hotel buffets I’ve ever had, rooms very spacious and comfortable. It’s airy and light, the windows are massive and views are good. There is a spa, outdoor and indoor pool, fitness, restaurant and direct entry into the Lotte shopping mall. The location in Seomyeon is also great. It’s a lively area with many restaurants, cafés, shops, clubs and bars. Even though the area is quite loud, it’s very calm and quiet in the hotel. The hotel is on the green and red metro lines by which you can easily reach most of the popular tourist areas of Busan